سياسة الخصوصية
Privacy Policy
Last updated: [LAST_UPDATED_DATE]
AZRIA Fashions ("we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, share, and protect your information when you visit our website shopazria.com or make a purchase from us.
This policy is designed to comply with the Saudi Arabia Personal Data Protection Law (PDPL) issued under Royal Decree M/19 of 9/2/1443H, as amended.
1. Who We Are
AZRIA Fashions is an online retailer based in Saudi Arabia, registered under Commercial Registration number [CR_NUMBER]. We sell K-Beauty, skincare, and fashion products primarily to customers in the Kingdom of Saudi Arabia.
Data Controller Contact:
• Email: [SUPPORT_EMAIL]
• Address: [BUSINESS_ADDRESS]
2. Information We Collect
We collect the following types of information:
Information you provide directly:
• Name, email address, phone number, shipping address, billing address
• Payment information (processed securely through Tap Payments — we do not store full card details)
• Order history and product preferences
• Customer service communications
• Marketing preferences and newsletter subscriptions
Information collected automatically:
• Browser type, device information, IP address, and operating system
• Pages visited, time spent on pages, and click patterns
• Referring website and search terms used to find us
• Cookies and similar tracking technologies (see Cookies section below)
3. How We Use Your Information
We use your personal data for the following purposes:
• To process and fulfill your orders
• To communicate with you about your orders, shipping updates, and customer service inquiries
• To send marketing emails and promotional offers (only if you opt in)
• To improve our website, products, and customer experience
• To detect and prevent fraud, abuse, or illegal activity
• To comply with legal obligations under KSA law
4. Legal Basis for Processing
Under KSA PDPL, we process your data based on the following legal grounds:
• Consent: When you sign up for marketing emails or accept cookies
• Contract performance: To fulfill your order and provide customer service
• Legitimate interest: To improve our services and prevent fraud
• Legal obligation: To comply with tax, accounting, and consumer protection laws
5. Sharing Your Information
We share your data only with trusted third parties necessary to operate our store:
• Shopify (e-commerce platform): Order processing and storefront infrastructure
• Tap Payments (payment processor): Secure payment processing
• Aramex / SMSA (shipping carriers): Order delivery
• Email service providers: Transactional and marketing emails
• Analytics providers (e.g., Google Analytics): Website usage analysis
We do not sell, rent, or trade your personal information to third parties for their own marketing purposes.
6. International Data Transfers
Some of our service providers (e.g., Shopify, Google) may process data outside Saudi Arabia. We ensure that any cross-border data transfer complies with KSA PDPL requirements and that adequate safeguards are in place.
7. Data Retention
We retain your personal data only as long as necessary:
• Order data: Retained for 5 years after the last transaction (KSA tax/accounting requirement)
• Marketing preferences: Until you unsubscribe
• Website analytics: Aggregated data retained for up to 26 months
• Customer service records: Up to 2 years after last interaction
8. Your Rights Under KSA PDPL
Under the Saudi Personal Data Protection Law, you have the right to:
• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal data (subject to legal retention requirements)
• Withdraw consent: Withdraw your consent for marketing or non-essential processing
• Object: Object to processing based on legitimate interest
• Data portability: Request a copy of your data in a machine-readable format
• Lodge a complaint: File a complaint with the Saudi Data & AI Authority (SDAIA)
To exercise any of these rights, contact us at [SUPPORT_EMAIL]. We will respond within 30 days.
9. Cookies and Tracking
We use cookies and similar technologies to enhance your shopping experience:
• Essential cookies: Required for the site to function (cart, checkout, login)
• Analytics cookies: Help us understand how visitors use our site (Google Analytics)
• Marketing cookies: Used for relevant advertising (only with your consent)
You can manage cookie preferences through your browser settings. Disabling essential cookies may affect site functionality.
10. Children's Privacy
Our store is not directed at individuals under 18 years of age. We do not knowingly collect personal data from minors. If you believe we have collected data from a minor, please contact us immediately.
11. Data Security
We implement industry-standard security measures including:
• SSL encryption for all data transmitted through our website
• Secure payment processing through PCI-DSS compliant providers
• Restricted access to personal data on a need-to-know basis
• Regular security audits and updates
Despite our efforts, no system is 100% secure. We cannot guarantee absolute security but will notify you and the relevant authorities if a data breach affects your information.
12. Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top reflects the most recent revision. We encourage you to review this policy periodically.
13. Contact Us
For privacy-related questions or to exercise your rights:
• Email: [SUPPORT_EMAIL]
• Address: [BUSINESS_ADDRESS]
• To file a complaint with the Saudi Data & AI Authority: sdaia.gov.sa