شروط الخدمة
Terms of Service
Last updated: [LAST_UPDATED_DATE]
Welcome to AZRIA Fashions ("we," "us," "our," or "AZRIA"). By accessing or using our website shopazria.com or making a purchase from us, you agree to be bound by these Terms of Service ("Terms"). Please read them carefully.
1. About Us
AZRIA Fashions is an online retailer registered in the Kingdom of Saudi Arabia under Commercial Registration number [CR_NUMBER]. Our registered address is [BUSINESS_ADDRESS].
2. Eligibility
To use our services, you must:
• Be at least 18 years of age, or have parental/guardian consent
• Provide accurate, complete, and current information when placing an order
• Have the legal capacity to enter into a binding contract
• Comply with all applicable laws of the Kingdom of Saudi Arabia
3. Account Registration
You may shop as a guest or create an account. If you create an account:
• You are responsible for maintaining the confidentiality of your password
• You agree to notify us immediately of any unauthorized access
• You are responsible for all activity under your account
• We reserve the right to suspend or terminate accounts that violate these Terms
4. Products and Pricing
All products are subject to availability. We reserve the right to:
• Limit quantities of any product purchased per person, household, or order
• Discontinue any product at any time
• Modify pricing without prior notice
• Refuse or cancel orders due to pricing errors, fraud, or stock issues
All prices are displayed in Saudi Riyals (SAR) and are inclusive of VAT where applicable. Shipping costs are calculated and shown at checkout.
5. Orders and Acceptance
When you place an order:
• You make an offer to purchase products at the listed price
• We confirm receipt via email — this is not order acceptance
• Order acceptance occurs when we ship your order or send a shipping confirmation email
• We reserve the right to refuse or cancel any order at our sole discretion
6. Payment
We accept the following payment methods:
• Mada (Saudi national debit network)
• Visa, Mastercard, American Express
• Apple Pay
• Cash on Delivery (COD), where available
All electronic payments are processed securely through Tap Payments. We do not store your full payment card details on our servers.
7. Cash on Delivery (COD)
For COD orders:
• Payment must be made in Saudi Riyals (SAR) cash at the time of delivery
• Please have the exact amount ready
• Our courier may attempt delivery up to 3 times; failed deliveries may incur a return fee
• Refused COD orders may result in restrictions on future COD purchases
8. Shipping and Delivery
Shipping terms are governed by our Shipping Policy. By placing an order, you agree to those terms.
9. Returns and Refunds
Returns and refunds are governed by our Return and Refund Policy. By placing an order, you agree to those terms.
10. Intellectual Property
All content on shopazria.com — including text, graphics, logos, images, product photos, and brand names — is owned by AZRIA Fashions or its licensors and is protected by intellectual property laws. You may not:
• Copy, reproduce, distribute, or modify our content without written permission
• Use our trademarks, logos, or brand names for commercial purposes
• Scrape, crawl, or extract data from our website using automated tools
11. User Conduct
You agree not to:
• Use our website for any unlawful purpose or in violation of KSA law
• Submit false, fraudulent, or misleading information
• Attempt to gain unauthorized access to our systems
• Transmit viruses, malware, or harmful code
• Engage in any activity that disrupts or interferes with our services
• Harass, abuse, or threaten our staff or other customers
12. Product Information
We make every effort to ensure product information, descriptions, and images are accurate. However:
• Colors may vary slightly due to monitor/screen settings
• Product packaging may be updated by manufacturers without notice
• We do not guarantee that any product description is error-free
• Skincare and beauty products are intended for external use only — always perform a patch test before full use
13. Disclaimers
Our website and products are provided "as is" without warranties of any kind, express or implied, except as required by KSA consumer protection law. We do not warrant that:
• Our website will be uninterrupted, error-free, or secure
• Any defects will be corrected
• Products will meet your specific requirements or expectations
14. Limitation of Liability
To the maximum extent permitted by KSA law, AZRIA Fashions shall not be liable for:
• Indirect, incidental, special, or consequential damages
• Loss of profits, revenue, or data
• Damages exceeding the total amount paid for the specific order in question
Nothing in these Terms limits liability for fraud, willful misconduct, or matters that cannot be limited under KSA law.
15. Indemnification
You agree to indemnify and hold harmless AZRIA Fashions, its officers, employees, and partners from any claims, damages, losses, or expenses arising from your breach of these Terms or misuse of our services.
16. Governing Law and Disputes
These Terms are governed by the laws of the Kingdom of Saudi Arabia. Any disputes shall be resolved through:
• Good-faith negotiation between you and AZRIA Fashions in the first instance
• If unresolved, the competent courts of [BUSINESS_CITY], Saudi Arabia shall have exclusive jurisdiction
17. Force Majeure
We are not liable for delays or failure to perform due to events beyond our reasonable control, including natural disasters, government actions, war, pandemic, internet outages, or supply chain disruptions.
18. Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force.
19. Changes to These Terms
We may update these Terms from time to time. Material changes will be communicated via email or website notice. Continued use of our services after changes constitutes acceptance.
20. Contact Us
For questions about these Terms:
• Email: [SUPPORT_EMAIL]
• WhatsApp: [WHATSAPP_NUMBER]
• Address: [BUSINESS_ADDRESS]